23rd May 2017


Technology Solutions

Grouper provide technology and business solutions that meet your goals through revolutionising your technological capabilities

Simple Managed Service (SMS)

Grouper’s Simple Managed Service ( SMS ) product offers a hassle-free monitoring solution like never before! The SMS enables businesses to securely connect to their global application and data worldwide. We ensures your services are delivered in a way that drives customer satisfaction and leads to on-going continuous improvement. SMS manages all stages for ITIL framework from Service Strategy to Design, Transition, Operation and Continual Service improvement in conjunction with international standard for quality management which are specifically focused around IT service management.
Grouper’s SMS solutions include:

    • Managed Infrastructure Services
    • Managed Network Services
    • Managed Care Services
    • Managed Cloud Services
    • Managed Print Services
  • Managed Document Services
  • Managed Desktop Services
  • Managed Helpdesk Services
  • Managed Hosted Services
  • Managed Application Services

Advisory Services

In today’s competitive market place, CIOs and CEOs look for strategic partnership in driving business solutions to the issues and challenges facing their industry. A partner who is capable of delivering systems and technology solutions with limited risk and realizes how information can be used to an advantage. Grouper this depth and works with clients on such and other critical issues impacting their businesses. Grouper aims to accelerate your business performance through utilisation of existing ICT platforms, as well as, enabling cost effective technology transformation solutions. Our advisory solutions assist clients align their IT operations to strategic and financial business objectives. Such solutions include:

  • IT Strategy
  • Cost optimization
  • Knowledge Management
  • Digital Transformation
  • Regulatory and compliance
  • Vendor and procurement negotiation

Portfolio, Project & Program Management (3PM)

Organisations aim to deliver success through service and practice advancements. This requires an intermediate layer that is focused on the delivery of business benefits. Grouper is that intermediate layer for your successful program management while assuring you are in control of the transformation. Remember, the right program management can enable your organisation deliver your ICT services more efficiently and reduce cost.

    • Portfolio Process Improvement
    • Program Review & Recovery
    • Product Change Management
    • Organisational Change Management
  • Project Demand Management
  • Project Resource Management
  • Project Vendor Management
  • PMO Deployment, Operation, and Enhancement