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What we do

Go to Quality Assurance

Quality Assurance

IT Service Management based on ISO IEC 20000. ISO IEC 27001 Information Security Standard. EU GDPR: The European General Data Protection Regulation . ITIL Compliance
Go to Project Managment

Project Managment

Using industry standard PRINCE2® methodology and best practice service management framework, we mitigate risk and ensure the project goes live smoothly and timely in a controlled environment.
Go to Design/BUILD/Sustain

Design/BUILD/Sustain

Our experts deliver distinctive solutions that overcome your IT challenges of today and tomorrow. From conception and assessment, right through to design, planning and testing, we combine thought leadership with a rigorous understanding of your specific strategic and operational business goals.
Go to IT Frameworks

IT Frameworks

We adopt and adapt the best practice framework, IT Service Management (ITIL), to compliment your organisation’s unique context and environment. Ensuring that business value is realised through practical and relevant measures now and in the future, our goal is to utilise effective and economical use of your IT resources.
Your Strategic Partner of the New Era

Grouper's Simple Managed Services ( SMS ) product offers a hassle-free monitoring solution like never before! The SMS enables businesses to securely connect to their global application and data worldwide. We ensures your services are delivered in a way that drives customer satisfaction and leads to on-going continuous improvement. SMS manages all stages for ITIL framework from Service Strategy to Design, Transition, Operation and Continual Service improvement in conjunction with international standard for quality management which are specifically focused around IT service management.

Partners

Aria Pour

Chief Technology Officer
14 years of hands-on experience in the information technology sector, and 6 years of executive experience in managing medium/large scale projects. Aria has Exemplary track record of commercial success in budget management and strategy deployment for business IT transformation and application modernization roll-outs.

Hamid Akbari

Head of Quality Assurance
Hamid has 10 years’ experience in delivering high quality software and provides industry leading software and expert consulting services to Grouper’s clients and drives all Quality Assurance aspects of our ERP solutions. He is also the lead implementer of ISO 9001 standard for Grouper’s clients.

Mojtaba Khodabakhsh

Chief Security Officer
Grouper’s business visionary Security Officer with executive & technical experience in revenue and profit gain from global business solution technology stack implementations in compliance regulations and industry best practice.

Karl Ffrench

IT Director
With 22 Years of experience in IT Infrastructure, Telecoms, Distribution, ERP and EPoS Systems in the Public and Private Sector, Karl is a major contributor to the future business and technical direction of Grouper Technology and our clients. He is also a professional Photographer!

Mojtaba Akbari

Partner
14 years’ experience in strategic leadership and ICT operation assurance framework development. Mojtaba’s wide range of accreditation include ISO27001 CLA, Certified DPO, ITIL Expert, ISO 20000 Expert(ITSM), Six Sigma Black Belt, MSP Practitioner, Prince2 Practitioner, TOGAF 9.0, and Scrum Master.

Souri Khodabakhsh

Head of Service Desk
Souri leads Grouper’s Service Desk while continuing her professional development at ITT. Her ability of leading and inspiring technical teams, results in resolving major complex incidents in a timely fashion for our Clients.

ALIREZA ARIFI

Senior Marketing and Web Developer
Alireza’s focus is on the back-end of web applications, CRM, ERP and Sales-force, . lead the company’s B2B marketing.

Prashant Saxena

Account Manager

What our clients have to say…

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